Celosphere 2023: Agenda
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Session Times are in CET Timezone
8:30 am - 10:00 am
Grab your event badge and a light breakfast and head to the Expo Hall to participate in live Q&A, visit with sponsors, and enjoy live demos.
10:00 am - 11:00 am
Join us for our opening keynote as we tackle how to make processes work for businesses, people and the planet. We'll be celebrating our customers, awarding the winners of our inaugural Gamechanger awards, and unveiling our latest and greatest product innovations. Celonis executives will host customers to inspire and educate you with visionary stories of unlocking tremendous value while fighting inflation, supply chain disruption, and the climate crisis. Don't miss this key session to discover what process mining can do to find and capture value today — and make your processes work for you.
11:00 am - 11:30 am
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
11:30 am - 11:40 am
Embark on Fresenius Medical Care’s transformative journey towards operational excellence. Ewelina Michnicka, Global Insights & Analytics Senior Manager, and Magdalena Stach, VP, GBS Service Management, will guide you through the realms of operational excellence, financial transparency, process optimization, and the power of Celonis. Learn about the insights, strategies, and data-driven solutions the healthcare provider is using to cultivate continuous improvement across Fresenius.
11:30 am - 12:00 pm
Your traditional process mining initiatives have brought you significant savings, but Celonis doesn't stop here.
Learn how to create a digital twin of your company’s processes for common processes - like Order Management and Procurement - and common systems - like SAP and Oracle and see what kinds of new use cases you can pursue with Celonis.
Businesses globally are realizing the importance of embedding sustainable practices into their operations while balancing sustainability and business goals. CoEs can empower their organizations with process intelligence to efficiently expedite the path to achieve sustainability goals.
This open forum moderated by our sustainability product lead seeks actionable insights and best practices to best support your organization.
Processes within enterprises generate large amounts of valuable data. Leveraging these data volumes with low latencies for process mining and optimization poses a unique technical challenge.
Learn how Celonis’ infrastructure operates to achieve this challenge and hear about the newest releases for faster and better performance.
For Finance teams to perform at the desired level, it requires them to understand how core finance processes work not just in isolation, but in relation to the organization’s end-to-end value chain - and to drive execution based on those insights in processes like Accounts Receivable, Accounts Payable and Procurement.
Learn how Celonis empowers finance teams with an end-to-end digital twin, making process insights scalable across the enterprise, and facilitating data-driven execution.
Generative AI coupled with process mining is having a seismic impact across industries –harnessing business process data, enabling the automation of end-to-end business processes, improving decision-making, and enhancing customer experience. Learn about GenAI and discover how the NHS University Hospitals Coventry & Warwickshire (UK) used process mining and observational research to strategically target AI deployment. Utilizing intelligent workflows, the NHS is successfully reducing wasted appointment time and operational inefficiencies while enhancing the patient experience.
“Doing the right things while doing things right.” That’s the motto guiding Ingka's CoE journey. The IKEA retailer is using Celonis to connect strategic goals to operational reality in an unbiased way. The results: benefits across the top, bottom, and green line, less waste, and a stronger foundation to continue to grow. Tim Hills, Process and Data Insights Development Manager, shares their journey from pain to gain in ongoing use cases, and how these learnings are being used to scale process mining across the organization.
Have you dramatically reduced your working capital? Or are you currently at the starting line, evaluating the potential of process mining? Whatever stage you're at, this roundtable will be perfect for you to learn from others, hear about real Celonis journeys, and get involved in Q&A. Expect insight and answers from Celonis champions, process experts and implementation partners.
“Don’t ask for permission, ask for forgiveness”. That’s the motto of the Excellence initiative thyssenkrupp Rasselstein – a subsidiary of steel manufacturer thyssenkrupp Steel Europe – is driving. The team behind it is on a quest to transform the group’s 250-year-old process and system landscape.
With a strong Celonis Center of Excellence and a community-building mindset, Rasselstein has become a driver of innovation within the group. Learn how they’ve brought Celonis to nearly ten process areas in just 18 months and which solutions they’ve co-innovated in areas like Sustainability and Inventory Management.
11:30 am - 12:10 pm
We’ve boiled down the basics of process mining to just 25 minutes: what it is, how it works, and how to get started.
It has been a busy year for the Academy and we are so excited to share with you what we've been cooking. Join us for our Academy Showcase where we will illuminate the path of your learning journey with Celonis. We'll go over our latest training offerings from Online to Onsite as well as courses that will be coming after Celosphere!
Want to accelerate cash conversion and exceed service levels? Dive into our End-To-End Lead Times App that helps you understand and optimize the lead times your business needs to procure, manufacture, and distribute goods.
11:50 am - 12:00 pm
Learn how Portuguese retail bank Credibom, a unit of Credit Agricole Group, improved their overall cycle time and reduced risk in core processes like consumer credit analysis, loan financing, and fraud detection with Celonis. Hugo Pontes, Head Of Digitalization and Transformation, shares milestones and learnings of their process mining journey: from unlocking quick wins after implementation in 2021, to launching a Center of Excellence (CoE) in 2022, and where they are today.
12:00 pm - 12:15 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
Please note that Lunch will be available from 12:00 - 2:30 PM.
12:00 pm - 12:45 pm
Hear about the latest research, emerging trends, and best practices your company should have on their radar to make processes work and thrive in today’s competitive market landscape. Analyst firms like Gartner, IDC, Forrester, Constellation Research, and Everest Group will share their insights on crucial topics like the future of AI and process mining, driving measurable progress in digital transformation and sustainability efforts, and the steps organizations should take to make business operations both autonomous and recession-proof.
12:15 pm - 12:45 pm
Lufthansa Group is tackling resource bottlenecks in aviation with Celonis. Maximilian Hoffmann, Senior Manager Operations Performance, and Patrick Schröder, Product Owner Data-Driven Operations, share how the company uses Celonis to gain a detailed understanding of current baggage operations and manage resources more efficiently. Learn how they use Action Flows and email alerts to improve communication, streamline customer service, and reduce the burden on both front and back office teams.
By introducing Object-Centric Process Mining, Celonis has vastly lowered the barriers to visualize, analyze, and optimize a truly end-to-end value stream across all processes and stakeholders. Learn how to put the power of Object Centric Process Mining to work across your business and reach new levels of performance at the top, bottom and green line.
Customer experience (CX) is everything, yet brands struggle to understand customer journeys and what drives meaningful value. Why? Front-office contact centers and back-office processes often are disconnected and go awry.
This session will discuss a new and unique approach of applying process intelligence for leveraging front office conversational and IVR insights, and blending them with generative AI solutions, back-office process mining, and analytics to solve performance gaps, optimize interactions and drive excellence through a single ecosystem.
Join us to learn about how to build a digital twin of your company’s processes for any process and any custom system. Watch us model a custom process and hear stories from customers’ implementations across industries.
Invite Only
Connect with fellow customers who are also deploying solutions in Accounts Payable. Join this roundtable to provide feedback to the Celonis team, share key learnings and successes, and learn best practices from our community of AP champions.
See how Celonis has empowered pharma giant Merck Sharp & Dohme (MSD) to drive significant value across the enterprise. Their Global Business Services have generated millions in savings by detecting and preventing duplicate payments, and increased their paid-on-time rate to almost 90%. Follow along with Kathryn Friel, GBS Digital Services Director of Value Architecture, who will share MSD’s process mining use cases across Source-to-Settle and Order-to-Cash, and how they are exploring the art of the possible throughout the company.
Celonis for Order Management enables you to optimize outcomes across the entire sales order cycle, delivering rapid impact on key KPIs and ensuring that orders are confirmed, shipped and invoiced efficiently. Hear from a customer who tackles key pain points in Order Management with Celonis, and to learn how you can improve on-time delivery, minimize revenue leakage, and optimize working capital.
Direct procurement teams are feeling pressure from all angles - unpredictable suppliers, escalating prices and a growing web of regulatory demands.
Join to learn how Celonis is enabling teams to balance their priorities in maintaining reliability, optimizing spend, and adhering to ESG regulations with prebuilt apps for fast value realization.
Hear from Hitachi Energy on how they are using the Open Purchase Order Management app to reduce risk of late supplier deliveries.
12:15 pm - 12:50 pm
What would your ideal Celonis homepage look like? In this fun and interactive session, build and sketch your ideal homepage for your Celonis instance and share what’s important to you after you log in.
12:15 pm - 12:55 pm
Object-Centric Process Mining (OCPM) enables you to understand how your processes are interconnected — and how to improve them holistically. This session shows you how to kickstart your OCPM journey by configuring an out-of-the-box connector for your processes. Learn how to set up a process connector so you can start getting your process data up and running for use in an Object-Centric Data Model. We'll also cover how this method improves upon what you may already know about process connectors and how they can accelerate your process mining journey!
Interested in seeing the quantifiable impact that Celonis has on your business? With the new Transformation Hub, visualizing outcomes across processes, objectives, and value stages is going to be even easier and available all in one centralized place. In this session, we will show you how to use this new tool to interpret the value Celonis has been able to generate for your process!
12:30 pm - 1:00 pm
Watch this live demo at Accenture's booth.
Visit the Concentrix + Webhelp exhibit to see a short demo of CX Bridge – the process intelligence and mining solution for integrating and optimizing front- and back-end CX processes. See an example of how CX Bridge helps to identify process problems associated with a customer “Where is my order?” inquiry and identifies and corrects issues in order processing and management for customer experience and the supply chain. The result is an improved customer satisfaction and reduced costs and increased profitability for the brand.
12:45 pm - 1:00 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
Please note that Lunch will be available from 12:00 - 2:30 PM.
1:00 pm - 2:00 pm
Sanna Marin is without a doubt one of the most influential change makers of our time. At just 34 years old, Marin became the world's youngest prime minister when she was elected to Finland's top job in 2019. Her rise from cashier to national leader in just a few years blazed the political trail for young women worldwide. Her coalition, solely helmed by women, passed progressive reforms such as equal paid parental leave and the world's most ambitious climate laws aiming for carbon neutrality by 2035.
“I’m in politics because I thought the older generation wasn’t doing enough about the big issues of the future,” the former prime minister once said in an interview with Time Magazine. “I needed to act. I couldn’t just think ’It’s somebody else’s job.’”
At Celosphere, Sanna Marin will be sharing her views on gender equality, climate justice, and how she led Finland through the COVID-19 pandemic and the fallouts of the Ukraine war. Join us for a riveting discussion on what it truly takes to beat the odds and drive real change in business, politics, and beyond.
2:00 pm - 2:15 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
Please note that Lunch will be available from 12:00 - 2:30 PM.
2:00 pm - 2:30 pm
Imagine having an internal GenAI expert with the exceptional ability to comprehensively monitor all customer interactions - no matter what the communication channel would be, manage contracts, and oversee various document based data sources. This virtual expert can provide deep insights into root causes of process issues, identify what drives customer satisfaction, and prioritize critical tasks. IBM developed a cutting-edge connector which is now available in the Celonis marketplace. It enriches traditional process mining by extracting the most valuable information from unstructured sources and seamlessly integrates it into your existing data model and process flow.
As a tool-agnostic solution, the connector supports your preferred GenAI platform, whether it’s WatsonX, Amazon Bedrock, Azure OpenAI or Google AI.
Join us in our IBM booth for a hands-on demonstration to experience firsthand how the IBM GenAI Connector revolutionises and boosts your process transformation journey.
One of the critical drivers of next-generation HR performance involves driving higher HR impact and efficiency, which improves employee experience, frees up time for value-added work, provides more space for strategic HR, and elevates HR’s impact to the business. This allows HR to have a competitive talent advantage and deliver more positive employee experiences. Optimization opportunities exist across the entire Talent Lifecycle – Recruiting, employee onboarding, internal mobility, workforce scheduling, HR Support and Payroll. Please ask us how Capgemini ExperienceNow’s solution combines the science of process mining and experience-led design to deliver meaningful user-centric and data-driven improvement opportunities in HR!
2:15 pm - 2:25 pm
How can process mining pioneers gain C-level buy-in? Daniel Schönheim, Senior Director Collaboration & Process Evolution at Lufthansa Aviation Training, shares his do’s and don’ts for successful process mining strategy rollouts – from the importance of building a compelling business case to building a strong team that unites process mining proficiency, continuous improvement acumen, and cultural development expertise, and further „organizational hacks“.
2:15 pm - 2:45 pm
Identifying and managing value opportunities has always been a challenge. Historically, quantifying the business impact and managing change within an organization – especially for smaller centers of excellence – feel daunting.
Discover how you can leverage a new central hub for overseeing ongoing transformation initiatives: stay informed about your team's progress and assign owners, keep your goals within reach, and understand what's driving success.
While Celonis has helped customers realize tremendous value in the supply chain domain, traditional process mining can make it challenging to address use cases beyond procurement, order management, and inventory management. In the complex web of supply chain, this can create blindspots that make it challenging to understand the impact a subprocess has on the end-to-end process, capping the value that can be generated across the top, bottom and green lines.
Join us at Celosphere as we introduce how the latest Celonis innovations make it easier to unite processes allowing you to uncover new opportunities to improve the top bottom and green lines.
Join Processand as the Knorr-Bremse team delves into their partnership with Celonis, sharing their current progress, future aspirations, challenges encountered across digital transformation streams, Celonis-driven solutions, and the tangible results achieved. Knorr-Bremse is the global leader in braking systems for rail and commercial vehicles. Don't miss this opportunity to glean essential insights and key takeaways, making this session a must-attend for those interested in achieving digital transformation success with Celonis.
Accounts Payable is an ideal process for any company in any industry to start with Celonis.
Join to hear about the apps you can get started with immediately for fast value realization in core use cases like unapplied credit memos, duplicate invoices, and payment term adherence. Hear from Lufthansa Global Business Services about their experience unlocking value fast in Accounts Payable.
Object-Centric Process Mining (OCPM) is changing the game of how companies analyze and optimize their business processes. It enables businesses to understand how their processes are interconnected — and how to improve them holistically. The result? New levels of business performance, whether it’s accelerating cash conversion, shortening lead times, or exceeding customer expectations. Join this panel to hear from Celonis customers who are pioneering in the OCPM space. Learn about the use cases they’ve implemented, the invaluable insights they’ve gathered, and their vision for the future.
Open Invite
Enterprise readiness is a clear focus for Celonis. Learn what we offer today and how we want to evolve our platform to better suit your enterprise requirements. We would love to hear your feedback and discuss potential improvement areas.
With limited resources — capital, people, time — and unique requirements for systems and tools, digital transformation presents very different challenges for mid-size companies.
Hear how three Celonis “Mittelstand” customers — ENERVIE - Südwestfalen Energie und Wasser AG, SCHOTT Pharma AG, and Sartorius — are scaling Celonis across their organizations. Learn about insights gained, challenges faced, strategies implemented, and the significant value they've created with Celonis — from end-to-end transparency to efficiency and productivity gains.
Discover how our app enables an analysis of intercompany material flows and operations, which reveals areas for optimization and CO2 footprint reduction. Learn how to use our app to track, measure, and improve environmental and operational KPIs. Plus hear case-studies from firms that have used the app to reduce their CO2 footprint, lower costs and admin efforts, while also improving their environmental stewardship.
Are you frequently confronted with issues like a high volume of special transports, inefficient truck load utilizations, significant manual effort, and/or production plan changes? This roundtable will draw upon real-world automotive industry examples to dive into the broader topic of supply chain optimization. Experts from the industry alongisde supply chain specialists will share their insights, experiences, and strategies for enhancing supply chain performance.
2:15 pm - 2:55 pm
Good dashboards are a crucial part of every process mining implementation. In this interactive showcase session you’ll see how you can leverage our newest process visualization components, charts, and tables.
All with a new navigational setup and integrated build environment to make creating dashboards and getting insights a fast, easy, and joyful experience.
Kindly remember to bring your laptop to this session to maximize your participation and benefit from it.
Monotonous and repetitive tasks not only cost time (and nerves), they can put a real strain on your efficiency. Celonis' automation capabilities put an end to that. Learn how to make the most of automation within Celonis, including best practices and a variety of approaches.
2:15 pm - 3:15 pm
Process Mining is a fast-paced and extremely dynamic technology which constantly evolves. Join us for entertaining science presentations from the Celonis research community and untangle some of the big challenges in Process Mining research with the Celonis Academic Alliance.
2:30 pm - 3:00 pm
Join our KPMG professionals at our booth to explore how our Digital Risk Monitoring App allows you to be more in control against lower costs involved by automating risk and control testing, driving the efficient follow up and facilitating risk prevention.
2:35 pm - 2:45 pm
See how Uniper, an international energy company, is using Celonis to optimize the maintenance of its power generation portfolio – leading to improved safety for workers, reduced operational risk, and a faster time to market.
Robert Daamen, Head of Process Mining CoE & Services - Business Change, and Steven van den Berg, VP Digital Transformation, share how Celonis has become Uniper’s “process orchestration instrument”, helping them reduce legacy process complexity, establish close to real-time KPI reporting, and safeguard their S/4HANA transformation.
2:45 pm - 3:00 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
3:00 pm - 3:30 pm
IT departments are increasingly being asked to optimize services. Learn how you can use Celonis to unlock value opportunities in your ITSM process, like frequently reassigned tickets or aging ticket backlogs, and achieve operational excellence. Hear how ABB Information Systems (‘IS’) successfully pioneered Celonis for ITSM and dramatically cut cycle times.
This session will be a crash course in process discovery and a peek under the hood of our process mining engine. If you’re technically inclined and have ever wondered how we mine the models in Process Sphere, then this session is for you!
A roundtable discussion to explore three crucial topics: 1) taking process orchestration to the next level with process mining 2) the key factors for successful process mining adoption 3) process mining and AI. We will cover the most effective ways to discover the hidden opportunities that can enhance business processes and keep up with continually changing demands.
The Roboyo team will also provide practical insights into the interplay of orchestration, adoption, and AI in shaping the future of business processes.
In a rapidly evolving system and applications landscape, Mars needs to navigate their transformation journey with precision and confidence. Discover how the candy manufacturing giant uses the power of process mining to diagnose and demystify as-is processes, shape new to-be processes, and accelerate adoption of post-deployment operating models while reducing the risk of service disruption.
International energy company E.ON is using Celonis to boost supply chain efficiency and create sustainable value for both customers and the company. Hear how their supply chain team developed their Purchase Requisition Dashboard with Celonis, which Action Flows are live, and how a chatbot powered by Celonis supports their teams with real-time information, for example on the status of purchase orders and purchase requisitions.
One of the most pressing challenges in the supply chain is the strategic allocation of materials to mitigate excess inventory without sacrificing material availability. But traditional planning methods often lead to siloed decision-making, with allocations determined by individual plant, project, or customer orders rather than holistically across regions, projects, and orders. This results in excess inventory, stockouts, and additional costs.
Join Celonis and a customer to hear how Celonis holistically addresses material allocation to balance working capital, cost, and service levels.
AI holds tremendous potential to transform processes – and is a crucial ingredient for strong process intelligence.
Join this session to learn how Celonis is applying AI within its platform for faster and better insight generation as well as how Celonis’ digital twin enables more effective deployment of AI technologies.
Join us as we share our real-world experiences and invaluable lessons for unlocking value with Celonis
Our spotlight will be on how Konica Minolta harnessed the potential of Celonis for Order-to-cash (O2C) in partnership with Genpact’s operational and domain expertise.
During the session, you'll acquire a deeper understanding of the key takeaways, including embedding a value-based approach in your organisation, creating the framework for success, operational-driven value realisation and ensuring you get a Return on Investment.
Celonis’ new process modeling and governance capabilities provide entirely new opportunities for process improvement. With Symbio by Celonis you can model your processes supported by generative AI and provide all of your employees with their process landscape for better process enablement and governance. Join to also learn about our new Process Cockpit that integrates process intelligence insights into your process models.
Invite Only
Connect with fellow customers who are also deploying solutions in Accounts Receivable. Join this roundtable to provide feedback to the Celonis team, share key learnings and successes, and learn best practices from our community of AR champions.
3:00 pm - 4:00 pm
Object Centric Process Mining (OCPM), the next generation of process mining, makes it faster and easier than ever to gain insights into the interrelationships of your business processes.
This hands-on training covers the basic concepts of OCPM and how to apply this technology to any process. You will learn how to build an object centric data model for a custom process from scratch, fuel it with data, and derive first insights.
Object Centric Process Mining (OCPM), the next generation of process mining, makes it faster and easier than ever to gain insights into the interrelationships of your business processes.
This session covers the basic concepts of OCPM and how to set up, transform, and deploy object-centric data models for standard business processes and derive initial insights from them. You will also learn the nuances of customizing and extending the model.
3:30 pm - 3:45 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
3:30 pm - 4:00 pm
Join PwC at our booth to experience the Audit Control Tower: A holistic end-to-end process-driven audit model supported by Celonis and a culture of innovation.
3:45 pm - 3:55 pm
Delighting customers with seamless processes and eco-friendly solutions — that's the mission of the Stora Enso team. The leading provider of renewable products in packaging, biomaterials, and wood construction leverages Celonis to ensure seamless supply chain operations. Learn how the team is reducing late deliveries, increasing automation, and improving external and internal communications — resulting in higher customer satisfaction and operational agility.
3:45 pm - 4:15 pm
Hear how EY is leveraging the full power of Celonis in its technology ecosystem to drive frictionless experiences for clients.
Intelligently prioritizing customer engagement and ensuring prompt and accurate customer payment processing are two critical activities to get right to accelerate collections and prevent revenue leakage - and process insights are key for doing so.
Learn how to find and capture value in your Accounts Receivable by empowering collectors, streamlining cash applications and preventing underpayments. Hear from a customer who is using Celonis to simplify AR processes and improve DSO.
See real world use cases and stories from customers who have unlocked millions of dollars in value, capitalized on opportunities otherwise not possible, reduced carbon emissions, and fought inflation with Celonis.
Invite Only
Connect with fellow customers who are also deploying solutions in Procurement. Join this roundtable to provide feedback to the Celonis team, share key learnings and successes, and learn best practices from our community of Procurement champions.
ERGO is on a quest to become Europe’s digital leading insurer by 2025. To make picking an insurance “as easy as signing up for Netflix”, the company is voraciously embracing new technologies like artificial intelligence, process mining, virtual reality, voice and robotics.
Join the fireside chat with ERGO’s CDO Mark Klein, as he talks about current challenges and opportunities, and how the company is progressing on his vision to bring end-to-end transparency into 50+ processes by 2025.
Good dashboards and visualizations are a crucial part of every process mining implementation. Learn how to quickly and easily build both analytical and operational apps in Studio. You’ll see how you can leverage our newest process visualization components, charts, and table, all with a new navigational setup and integrated build environment to make creating apps and getting to insights in Studio a fast, easy, and - dare we say - joyful experience.
4:05 pm - 4:15 pm
Collecting past-due accounts is no fun, but essential to sustaining a healthy cash flow. That’s why Andritz Inc, the NA subsidiary of one of the world's leading suppliers of equipment, and services for pulp, paper, and hydropower plants, is using the Celonis Collections App to intelligently automate their dunning process. Hear from Marco Marsoner, Data Scientist Process Mining at Andritz AG, about their journey, the financial and productivity gains they’ve unlocked, and their future plans.
4:15 pm - 4:30 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
4:30 pm - 5:00 pm
In this keynote, you will learn what a customer value journey looks like with Celonis, the key ingredients to value realization, and how we are investing in dedicated product capabilities to accelerate every step of your path to value.
5:00 pm - 5:15 pm
How did pharmaceutical giant Bayer scale Celonis from a single auditing implementation back in 2013, to a full-coverage solution that spans everything from their HR processes to Plant Maintenance and Manufacturing? Hear the full path-to-value story from Bayer’s Head of Digital Transformation for Enabling Functions, Phoong Tang, hosted by CEO of Celonis, Alex Rinke.
Learn how Bayer established a global CoE for process mining, how taking a structured approach to adoption catalyzed their path to value, and they're driving further value by pioneering the intersection between GenAI and process intelligence.
5:15 pm - 5:25 pm
We'll celebrate the winners of our Game Changer Awards in three categories: Innovation, Excellence, and Community Inspiration.
5:25 pm - 7:00 pm
Unwind and connect with fellow attendees at our Expo Space Happy Hour, featuring refreshments and networking opportunities in the vibrant expo environment. Don't miss this chance to relax, mingle, and build lasting relationships.
8:30 am - 10:00 am
Enjoy breakfast and head to the Expo Hall to participate in live Q&A, visit with sponsors, and learn from live demos.
9:00 am - 10:00 am
10:00 am - 10:25 am
Join Allianz Group’s Oliver Bäte and Celonis co-founder Bastian Nominacher as they discuss digital transformation, leadership in economic uncertainty, and how the insurance giant uses process mining to fuel growth and innovation.
10:00 am - 11:00 am
Object Centric Process Mining (OCPM), the next generation of process mining, makes it faster and easier than ever to gain insights into the interrelationships of your business processes.
This hands-on training covers the basic concepts of OCPM and how to apply this technology to any process. You will learn how to build an object centric data model for a custom process from scratch, fuel it with data, and derive first insights.
Object Centric Process Mining (OCPM), the next generation of process mining, makes it faster and easier than ever to gain insights into the interrelationships of your business processes.
This hands-on training covers the basic concepts of OCPM and how to set up, transform, and deploy object-centric data models for standard business processes and derive initial insights from them. You will also learn the nuances of customizing and extending the model.
Kindly remember to bring your laptop to this session to maximize your participation and benefit from it.
10:25 am - 11:10 am
The way businesses operate needs to change. They cannot afford to waste time, money and resources. They need to be smart, fast and deliver value with certainty. Our panelists will discuss how they are driving transformation change — and why process intelligence plays a critical role for success.
11:00 am - 11:30 am
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
In the dynamic field of data-driven operations, master data isn’t just about IT migration – master data orchestrates all core business processes across all industries. Process Mining steps up as the playmaker, driving cost efficiency and compliance, guiding organizations to process excellence. The session explores the synergy between Master Data Management (MDM) and Process Mining: Real-world client examples will illustrate levers across the entire master data lifecycle – from initial creation to automated updates, maintenance and fraud prevention. Learn how to unlock the full potential of the Celonis EMS with object-centric process mining by combining MDM with Celonis classic “Core 4”-processes. On the defensive front, discover how Process Mining can orchestrate your IT migration program through master data management - and avoid the manual transfer of thousands of master data entries, as one of Capgemini Invent’s retail clients did. Join us to make master data the game-changer in your process excellence journey with Process Mining!
11:30 am - 12:00 pm
Invite Only
Connect with fellow customers who are also deploying solutions in Information Technology. Join this roundtable to provide feedback to the Celonis team, share key learnings and successes, and learn best practices from our community of IT champions.
What parts of Celonis are most useful to you? Play an active part in improving our platform and join this hands-on session, to give us feedback on products and features that are great – and the ones you've never used so far.
Maintaining data accuracy, particularly with duplicate invoices, is a critical challenge. Join us to explore the transformative power of the Duplicate Invoice Checker. We’ll cover how to optimize your financial data quality and operational efficiency, while avoiding costly errors and regulatory pitfalls.
With practical insights, real-world examples and best practices, discover how to streamline your financial operations, enhance decision-making, and ensure regulatory compliance. This session offers a deeper understanding of the nuanced role of the Duplicate Invoice Checker and its potential to simplify invoice data management within complex corporate environments.
This session reveals how this seemingly simple tool is a game-changer in the world of financial data management.
The value opportunities within your business processes are infinite. But we understand it can be difficult to know where to get started and which use cases to prioritize, let alone strategizing to realize value. In this session, you will learn how Celonis can help anyone in your company find value opportunities without technical training.
Celonis is committed to making it easier for our customers to reduce scope 3 emissions, which are under intense inspection and regulations, while not sacrificing their supply chain performance.
Join to learn how DÜRR, the world’s leading mechanical and plant engineering firm, decarbonizes its procurement processes with Celonis’ new Material Emissions Management app.
Learn how to transform your enterprise using Generative AI paired with Process Intelligence – featuring expert insight on implementation, practical use cases, and unleashing people’s productivity and potential.
Learn about Huntsman’s exceptional transformation journey. In just one year, the global manufacturer and marketer of chemical products shifted from a reactive stance to a proactive approach, building a dynamic team and sharpening their focus on efficient delivery. Their journey has guided them from a challenging start to a place marked by measured progress and optimization. Ewa Aniśkiewicz, Global Process Mining Lead, shares the challenges they've faced, the teamwork that has driven their success, and the insights and strategies that have led to their continuous improvement.
Celonis COEs are essential for organizations that want to achieve process excellence. But to be successful, they must be governed effectively. Chris Knapik, Senior Director of Process Transformation at PepsiCo, will share best practices for governing a Celonis COE, including staffing models, hub/spoke teams, roles and responsibilities, and value realization tactics.
What parts of Celonis are most useful to you? Play an active part in improving our platform and join this hands-on session, to give us feedback on products and features that are great – and the ones you've never used so far.
Celonis is investing in Oracle taking a cue from Oracle’s digital transformation strategy. This round table is space to listen to our customers on Oracle systems and use their feedback to make step improvements in the product - ranging from Data Extractions to leveraging OCPM Apps
11:30 am - 12:10 pm
Monotonous and repetitive tasks not only cost time (and nerves), they can put a real strain on your efficiency. Celonis' automation capabilities put an end to that. Learn how to make the most of automation within Celonis, including best practices and a variety of approaches.
It has been a busy year for the Academy and we are so excited to share with you what we've been cooking. Join us for our Academy Showcase where we will illuminate the path of your learning journey with Celonis. We'll go over our latest training offerings from Online to Onsite as well as courses that will be coming after Celosphere!
11:50 am - 12:00 pm
Join Kate Stevenson, Intelligent Automation Discovery Manager, as she shares how JLR has harnessed the power of enhanced automation technologies to bring increased levels of productivity, speed, and reliability to all parts of the business. This session will focus on JLR's journey from Robotics Process Automation to Intelligent Automation, and the valuable role process mining has played.
12:15 pm - 12:25 pm
For global metal and energy firm Norsk Hydro, Celonis is their tool of choice to derive invaluable process insights and drive efficiency in their locations globally. Viktor Papp, Project Manager at Hydro, shares how they’ve expanded Celonis within the company – touching Accounts Payable, Order-to-Cash, Master Data and Procure-to-Pay. Understand how they’ve managed to unlock more cash discounts, increase touchless invoice rates, and reduce duplicate payments across the globe, and learn about their plans for the future.
12:15 pm - 12:45 pm
Learn about sustainability as a key influencing factor for procurement process optimization. Covering how to comply with CSDDD, CSRD, monitor and reduce Scope 3 emissions.
Celonis enables you to create a common process language as part of your first steps with Object Centric Process Mining. Join us to hear directly from the product managers and engineers in charge, how it works, and share product feedback.
The undeniable dependency between value realization and adoption extends far beyond an application implementation. It constitutes a transformative journey that involves a shift in behaviors, the acquisition of new skills, and the embrace of approaches and solutions. With a significant user growth of 700+% over the last 12 months, pharmaceutical giant Bayer is driving successful value realization. In this session, you will gain insights into the following:
- Why adoption is a game-changing factor
- Bayer's seamless approach to transformative adoption
- The specific activities contributed to the 700+% user growth
This panel will share the secrets to tackle any system migration initiative with confidence: PepsiCo, Pfizer, Accenture and Forrester will share their perspective on the critical phases of planning, migration, adoption and value realization. Learn how Celonis can be leveraged to accelerate and mitigate risk every step of the journey.
PepsiCo has already achieved significant success with their data-driven process improvement approach and recently improved deductions management. But they also extended the analyses to monitor risk levels and enable alerts for prompt business actions in case of high-risk incidents. To achieve this, they have introduced the Smart Monitoring Center (SMOC) solution in collaboration with Capgemini. PepsiCo is leveraging the full potential of the Celonis platform to detect, analyze, alert and counter business risks. You can learn more about how PepsiCo is using a data driven approach to risk mitigation and process improvement with the power of Celonis.
12:15 pm - 12:50 pm
Want to play a pivotal role in designing Celonis' future product roadmap? Tell us about your vision, your daily needs, and your biggest challenges — we'll use your feedback to keep making the Celonis platform even better. Create a day-in-my-life poster to share and connect with other industry peers facing similar challenges.
12:15 pm - 12:55 pm
Enterprises worldwide strive to drive value, find value, and leave no value behind. Easier said than done when companies usually have to invest in a specialized analyst team to create PQL statements and collaborate with stakeholders across the company to build business context. The process is just too resource-intense, slow, and complex to get from insights to value, fast. Join this hands-on session to learn how you can leverage Business Miner to get insights and unlock value opportunities faster than ever before – without in-depth technical knowledge.
Kindly remember to bring your laptop to this session to maximize your participation and benefit from it.
Interested in seeing the quantifiable impact that Celonis has on your business? With the new Transformation Hub, visualizing outcomes across processes, objectives, and value stages is going to be even easier and available all in one centralized place. In this session, we will show you how to use this new tool to interpret the value Celonis has been able to generate for your process!
12:15 pm - 1:00 pm
Join Christian Flötotto, the SVP Business Change at Uniper, and accomplished entrepreneur and Celonis' Lead Transformation Evangelist, Rudy Kuhn, as the two experts delve into how you can drive meaningful change in your business with Process Mining. Discover how you can approach implementation on different levels— from simple process representation to complex rollouts— and garner tactics that will help you unlock value at every turn on your quest for success.
12:30 pm - 1:30 pm
Join this interactive Women in Process Mining session to connect with industry peers and dive into the topic of "gaining a seat at the table within Digital Transformation". We will have lively table discussions and plenty of networking opportunities!
“In today's fast-paced digital landscape, knowing how to leverage AI, Machine Learning, and Process Mining is key. The most successful leaders know not just how to use the right solutions, but how to build upward mobility and lead the path to success.”
This session will equip you with the strategies to not only choose the right solutions but also carve out your path to success. Join us for this dynamic conversation and gain valuable insights into thriving with disruptive technologies.
12:35 pm - 12:45 pm
ABN Amro, one of the largest banks in the Netherlands, has one goal: winning the hearts and trust of their customers by providing the right expertise at the right time. Martine Heuff, Segment Development Head SME, shares how her team used Celonis to map out their “New Client Take On” (NCTO) process end-to-end and identify opportunities to reduce cycle times, monitor performance, and take the right measures to ensure fast and efficient service processes.
12:45 pm - 1:00 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
12:45 pm - 1:15 pm
Learn from our KPMG colleagues how we can assist in delivering your ERP transformation in time, budget, and quality using our ERP Transformation App.
1:00 pm - 1:10 pm
See how Smurfit Kappa is using Celonis to create a more agile business, implement more sustainable processes, significantly reduce costs, and achieve maximum market share and profitability. By spreading Celonis process intelligence — including Object-Centric Process Mining via Process Sphere™ – across the organization, the paper and packaging company has unlocked substantial savings, all while decreasing risk, boosting efficiency, and strengthening collaboration. Brian Dodson, Business Process Improvement Manager, will share best practices to scale the technology, track and communicate value, and make Celonis invaluable for the business.
1:00 pm - 1:30 pm
AI holds tremendous potential to transform processes – and is a crucial ingredient for strong process intelligence.
Join this session to learn how Celonis is applying AI within its platform for faster and better insight generation as well as how Celonis’ digital twin enables more effective deployment of AI technologies.
Invite Only
Connect with fellow customers who are also deploying solutions in Inventory Maagement. Join this roundtable to provide feedback to the Celonis team, share key learnings and successes, and learn best practices from our community of Inventory Management champions.
What would your ideal Celonis homepage look like? In this fun and interactive session, build and sketch your ideal homepage for your Celonis instance and share what’s important to you after you log in.
50%-plus of new technology spending is now controlled by business leaders who demand tangible business and financial performance improvements from their investments.
Organizations struggle to deliver tangible value by translating requirements into KPI and financial performance improvements.
The solution is business value engineering: a framework and portfolio of tools to credibly assess and monitor the business value of improvements.
In this session:
Why a better approach to technology investing is needed?
What is business value engineering?
How do organizations approach this?
Successful business transformations should be end-to-end, improving financial performance, organizational health, and delivery capabilities – all of which underpinned by next-generation operational excellence. Process insights can be a key enabler for operational excellence in ownership, productivity and process intelligence. Join this session to explore operational excellence case studies with deep dives into the implementation and impact delivered with process mining.
We’ve made exploring and analyzing your processes easier than ever.
Learn how to easily validate data across multiple objects and events and find new opportunities in your process flows, and see how you can leverage new model-driven capabilities for sophisticated conformance management and root cause analysis.
Most actions taken within an organization are still not guided by process insights. Without breaking down system silos to connect dots across functions, and without liberating these insights from the systems that yield them, organizations will struggle to optimize outcomes for process realities, in real time and at scale.
Learn how to bring process intelligence to your daily operations by connecting Celonis to the tools that you already use, and by using it to power intelligent orchestration and drive efficient actions at scale.
With new due diligence regulations piling up, a data-driven focus in addressing ESG matters is absolutely essential. But traditional, compliance-driven ESG supply chain risk and data management approaches are no longer enough. Companies are increasingly using sustainability data to shift to a more proactive approach to effectively mitigate risk and improve sustainability performance. Join EcoVadis’ Matthias Münzing for a roundtable discussion to get the latest insights on risk and sustainability data management. Share your own experiences and exchange ideas on how to navigate this ever-changing landscape.
To navigate a complex and volatile business world, BMW aims to enable all employees to make data-driven process decisions. The German carmaker is training business teams to become “citizen developers” — using low-code platforms like the Celonis Studio to create new solutions to their challenges.
Dr. Patrick Lechner, Head of Process Mining, RPA and Low-Code/No-Code at BMW, shares how the company is achieving digital process excellence with Celonis – and why citizen development and compliant and stable IT environments are key to success.
1:00 pm - 1:40 pm
Good dashboards are a crucial part of every process mining implementation. In this interactive showcase session you’ll see how you can leverage our newest process visualization components, charts, and tables.
All with a new navigational setup and integrated build environment to make creating dashboards and getting insights a fast, easy, and joyful experience.
1:00 pm - 1:45 pm
Join us for an informal gathering in front of the Gamechanger Wall, featuring the finalists of the Gamechanger Awards and panelists from the Changemaker Panel. This is your chance to engage in conversations with fellow Celonis customers, as well as some of the finalists and panelists. Don't miss this unique networking opportunity!
Game Changer Wall is upstairs near the Change Maker Stage.
1:20 pm - 1:30 pm
French multinational retail and wholesale company Carrefour is rapidly accelerating procurement productivity using a combination of generative AI and process mining. Florian Tué, Head of Procurement Transformation at Carrefour, shares the results they’ve achieved, challenges faced, and the company's roadmap to ramp up procurement productivity in the future.
1:30 pm - 1:45 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
1:30 pm - 2:00 pm
Imagine having an internal GenAI expert with the exceptional ability to comprehensively monitor all customer interactions - no matter what the communication channel would be, manage contracts, and oversee various document based data sources. This virtual expert can provide deep insights into root causes of process issues, identify what drives customer satisfaction, and prioritize critical tasks. IBM developed a cutting-edge connector which is now available in the Celonis marketplace. It enriches traditional process mining by extracting the most valuable information from unstructured sources and seamlessly integrates it into your existing data model and process flow.
As a tool-agnostic solution, the connector supports your preferred GenAI platform, whether it’s WatsonX, Amazon Bedrock, Azure OpenAI or Google AI.
Join us in our IBM booth for a hands-on demonstration to experience firsthand how the IBM GenAI Connector revolutionises and boosts your process transformation journey.
1:45 pm - 1:55 pm
1:45 pm - 2:15 pm
Your traditional process mining initiatives have brought you significant savings, but Celonis doesn't stop here.
Learn how to create a digital twin of your company’s processes for common processes - like Order Management and Procurement - and common systems - like SAP and Oracle and see what kinds of new use cases you can pursue with Celonis.
Meet influential women shaping the future of process mining in academia and the corporate world. Leaders from Campari Group, Cardinal Health, Telia, and the Technical University of Munich will share insights on catalyzing lasting change in enterprises through process mining. Hear their practical tips and key lessons learned along the way, as well as their perspective on the unique strengths female leaders bring to the table and what it takes to advance women in tech.
Discover an early adopter's journey towards a strategic capability. This session will focus on the journey of Novartis from deploying the first PoC on the on-prem solution, to successfully scaling the solution for use in strategic programs. The speakers will share their experiences and what they learned.
Many organizations still rely on Excel sheets to manage crucial aspects of their operations. This leads to excessive workloads for employees and it's prone to error. FrieslandCampina, a Dutch dairy cooperative, tackled these challenges by redesigning their time-consuming and fragmented out of stock management process within the order to cash (O2C) cycle using Celonis. Together with KPMG, they harnessed automation capabilities such as Automation Skills and Action Flows to standardize, simplify, and automate the process. Discover how action views, together with intelligent automation capabilities, can help you reduce manual work, simplify & standardize your way of working, and improve data quality & insights.
Companies often lack visibility of what gets in the way to get work done. This is especially true in large teams that work on transactional tasks typically including a vast suite of applications, such as shared services and contact centers.
Join us to learn how Celonis Workforce Productivity powered by Task Mining helps companies to identify productivity and employee experience improvements through quantified insights.
Discover how to invest in compliance and AI at the same time. Trullion, the AI-powered accounting workflow automation platform, is building the next generation of internal audit – powered by Celonis. Join to learn how Trullion is helping enterprises save money, improve operational efficiency, and reduce risk by leveraging AI and automation. Be the first to preview Trullion's integration with Celonis, and explore internal audit use-cases with us.
Static process documentation, isolated KPIs, reactive problem-solving, resource-intensive task forces — just some of the typical roadblocks to process optimization. But with Celonis, telecommunications giant Telefonica have been accelerating their transformation journey towards a process-oriented, proactive, and lean organization. Discover how they drive optimization and automation across +50 use cases in areas like Order-to-Activation and Inventory Management — resulting in reduced manual effort, shorter lead times, and improved data quality.
How do you scale process mining across 50+ countries and all lines of business with 50M+ mined objects in 3 years? Allianz, one of the world's largest providers of insurance, asset management, and financial services, tells their story.
Their Allianz Process Mining Hub plays a central role in the successful global rollout of Celonis, establishing a single global process mining instance, building a strong community, and coordinating mining activities in Allianz entities around the world. Hear how the team became Allianz's global implementation engine, supporting over 20 operating entities.
1:45 pm - 2:20 pm
What parts of Celonis are most useful to you? Play an active part in improving our platform and join this hands-on session, to give us feedback on products and features that are great – and the ones you've never used so far.
1:45 pm - 2:25 pm
Object-centric process mining, the next generation of process mining, opens up new ways to understand how your processes interact and influence each other. In this session, we will show you how to use Celonis' Multi-Object Process Explorer to discover and understand the objects that make up your processes.
Bring your laptop to follow along!
1:45 pm - 2:30 pm
Eager to revolutionize your processes with intelligent automation? Dive into the world of Celonis Action Flows, a fusion of process mining and automation that will help you unlock unparalleled efficiencies at scale. In this session, we'll guide you through best practices for creating, maintaining, and troubleshooting Action Flows. Learn how to develop your own workflows from scratch or select from a vast library of pre-built Action Flows. Gain insights into testing protocols and explore the latest features for seamless troubleshooting and error handling.
2:00 pm - 2:30 pm
Your transformation to S/4HANA will face enough challenges and risks. Let PwC show you how process mining solutions can help you to address these risks, identify implementation gaps and create targeted added value in the phases before, during and after your S/4HANA Transformation.
2:15 pm - 2:30 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
2:30 pm - 3:00 pm
In an era marked by escalating supply chain disruptions, Siemens has harnessed the power of Celonis to infuse end-to-end transparency into their supply chain — a key ingredient to boosting resilience, growth, and agility.
Khaled El-Wafi, Head of IT Data Factory Procurement, Logistics and Factory, shares how Siemens’ E2E Supply Chain Resilience Platform — powered by Celonis process mining, AI, and digital execution workflows — helps the company gain invaluable insights into material flows, inventory levels, supplier networks, and customer demand and therefore mitigate the impact of disruptions and material shortages.
By introducing Object-Centric Process Mining, Celonis has vastly lowered the barriers to visualize, analyze, and optimize a truly end-to-end value stream across all processes and stakeholders.
Learn how to put the power of Object Centric Process Mining to work across your business and reach new levels of performance at the top, bottom and green line.
We have seen process mining at the heart of operational excellence but during the recent Global Ecosystem Hackathon some groundbreaking apps were developed. This session will delve deep into the creation, functionalities, and the transformative potential of apps. From its inception during the hackathon to its current form, discover how our winners are using Celonis to reshape industry standards and streamline processes like never before. Join us for an insightful journey that showcases not just an app, but a vision for the future.
The days of vision but no action are over. Meet the leaders who are making the world a better place. Learn how our customers Deutsche Telekom and Heidelberg Materials, plus partners Genpact and Climatiq are tackling sustainability challenges through process optimization. Get best practices on how to balance sustainability and business goals today — and new ideas for a more innovative tomorrow.
Hear about Cardinal Health's journey to driving digital process excellence with Celonis. Mike Cvengros, VP, Digital Solutions - Digital & Commercial Technology, breaks down the success levers and organizational requirements to maximize ROI in their digital transformation. Learn how the Fortune 14 healthcare services company expanded Celonis from a single process area in Order Management to the rest of the enterprise by rolling out a new operating model and rethinking their approach to value management.
Invite Only
Connect with fellow customers who are also deploying solutions in Order Management. Join this roundtable to provide feedback to the Celonis team, share key learnings and successes, and learn best practices from our community of OM champions.
Join us to learn about how to build a digital twin of your company’s processes for any process and any custom system. Watch us model a custom process and hear stories from customers’ implementations across industries.
Indirect procurement teams often experience the need for meticulous financial stewardship and strive to manage spend efficiency, as they aim to control cost across diverse categories. Join to learn how Celonis’ purpose-built apps help organizations manage their indirect spend, improve compliance and reduce effort.
Sasol will join us to share their story of using the Free-Text Matcher App to quickly convert their free-text requisitions into POs without intensive manual interventions.
System migrations are a big undertaking. Whether you’re aiming to upgrade, consolidate, or harmonize legacy systems, or maybe even switch vendors, these initiatives are a big investment — not only the price tag of the migration itself but also the disruption to business. We will cover how Celonis can help de-risk your system transformation, support your implementation, and foster user adoption ensuring process excellence post-migration.
3:00 pm - 3:30 pm
Participate in live Q&As, visit with sponsors, and enjoy live demos — available to you all day in the Expo Hall.
3:15 pm - 4:00 pm
Cap off your Celosphere magic with this session bringing Earth is Our Future to the spotlight.
Catch the action as it happens and watch as our Celosphere Process Earth finalists contend LIVE on stage for the coveted first place title. As the clock counts down behind them, our sustainability rockstars will go toe-toe to present their case for making processes work for their people, their company, and the planet, all spun during a day long sprint on the 13th— and you won't sit on the sidelines. Join us in the fun and use your applause to help us determine who takes it all. You won't want to miss it.
3:30 pm - 4:00 pm
4:30 pm - 10:00 pm
Immerse yourself in the spirit of the season at the Exclusive Winter Market of the Munich airport, reserved solely for Celosphere attendees. Explore a curated selection of seasonal delights, from artisanal crafts to gourmet treats, creating a memorable experience while you network and unwind.