Learn how Portuguese retail bank Credibom, a unit of Credit Agricole Group, improved their overall cycle time and reduced risk in core processes like consumer credit analysis, loan financing, and fraud detection with Celonis. Hugo Pontes, Head Of Digitalization and Transformation, shares milestones and learnings of their process mining journey: from unlocking quick wins after implementation in 2021, to launching a Center of Excellence (CoE) in 2022, and where they are today.