To navigate a complex and volatile business world, BMW aims to enable all employees to make data-driven process decisions. The German carmaker is training business teams to become “citizen developers” — using low-code platforms like the Celonis Studio to create new solutions to their challenges.

Dr. Patrick Lechner, Head of Process Mining, RPA and Low-Code/No-Code at BMW, shares how the company is achieving digital process excellence with Celonis – and why citizen development and compliant and stable IT environments are key to success.