Driving value at scale across Merck Sharp & Dohme (MSD)
Date & Time
Tuesday, November 14, 2023, 12:15 PM - 12:45 PM
Steve Carpenter

See how Celonis has empowered pharma giant Merck Sharp & Dohme (MSD) to drive significant value across the enterprise. Their Global Business Services have generated millions in savings by detecting and preventing duplicate payments, and increased their paid-on-time rate to almost 90%. Follow along with Kathryn Friel, GBS Digital Services Director of Value Architecture, who will share MSD’s process mining use cases across Source-to-Settle and Order-to-Cash, and how they are exploring the art of the possible throughout the company.

Location Name
Gate B1
Session Type
Customer Session