How Celonis acts as an enabler of a process-oriented organization in the telecommunication industry
Date & Time
Wednesday, November 15, 2023, 1:45 PM - 2:15 PM
Josef Schleghuber Carlos Burgoa

Static process documentation, isolated KPIs, reactive problem-solving, resource-intensive task forces — just some of the typical roadblocks to process optimization. But with Celonis, telecommunications giant Telefonica have been accelerating their transformation journey towards a process-oriented, proactive, and lean organization. Discover how they drive optimization and automation across +50 use cases in areas like Order-to-Activation and Inventory Management — resulting in reduced manual effort, shorter lead times, and improved data quality. 

Location Name
Gate B7
Session Type
Customer Session