Many organizations still rely on Excel sheets to manage crucial aspects of their operations. This leads to excessive workloads for employees and it's prone to error. FrieslandCampina, a Dutch dairy cooperative, tackled these challenges by redesigning their time-consuming and fragmented out of stock management process within the order to cash (O2C) cycle using Celonis. Together with KPMG, they harnessed automation capabilities such as Automation Skills and Action Flows to standardize, simplify, and automate the process. Discover how action views, together with intelligent automation capabilities, can help you reduce manual work, simplify & standardize your way of working, and improve data quality & insights.