The session comprises two segments, each offering insights into the application of Celonis Process Intelligence in IT operations to minimize risk and enhance operational efficiency. In the first segment of the session, we'll explore how Celonis Process Intelligence minimizes risk and streamlines efforts during the critical "prepare" and "explore" phases of your system migration project, with a focus on S/4HANA migration. Learn from Uwe Hartmann, Co-Founder of Boutique Consultancy Fits-P, how Celonis and the right partner can help you navigate these phases with confidence, making your project journey smoother and more efficient. In the second part of the session, we'll shift our focus to IT Service Management (ITSM). Learn from Nitay Caspi how Celonis Process Intelligence enables organizations to reduce costs, optimize operational efficiency, and elevate quality within their ITSM processes.