Name
From Single Process Analysis to Customer Journey Optimization at Allianz
Date & Time
Wednesday, October 23, 2024, 2:00 PM - 2:30 PM
Speakers
Description
With 125 million customers spread over nearly 70 countries, Allianz is the world’s #1 insurance brand. Discover how Allianz built up their Process Mining Hub and how they coordinate process mining activities in all lines of business across over 25 entities around the globe. Join this session to see how Allianz Germany P&C connects Process Mining with Systems Thinking to create an integrated approach to optimize the full customer journey.
Location Name
Session 10
Session Type
Customer Session